Last Updated: January 5, 2025

At Gift Megamart, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we are here to help! Please read our refund and returns policy carefully to understand the terms and conditions.

1. Returns Eligibility

  • Product Condition: The item must be in its original condition, unused, and undamaged. It should be in the same packaging it was delivered in, including tags, receipts, or other purchase-related documents.
  • Return Request: To initiate a return, you must place a return request within 24 hours of receiving your order. Any return requests after this period will not be accepted.

2. Refunds

  • Once we receive and inspect the returned item and ensure it meets the conditions mentioned, we will process your refund.
  • Refunds will be credited to the same payment method used for the original purchase.
  • The refund will be completed within 3 business days after we approve the return.

3. Shipping

  • Order Processing: We begin shipping your order within 24 hours of receiving it.
  • Delivery Time: Delivery is expected within 7 days across India, depending on your location.

4. Non-Eligible Items

  • Items that have been used, altered, or damaged after delivery are not eligible for a return or refund.
  • Customized or personalized items cannot be returned unless defective.

5. How to Return an Item

To return an item, please follow these steps:

  1. Contact Us: Send an email to thegiftmegamart@gmail.com within 24 hours of receiving your order.
  2. Return Shipping: Once your return request is approved, you will receive instructions for returning the item. You will be responsible for the return shipping cost.
  3. Inspecting Returns: Upon receiving your return, we will inspect the product to ensure it meets the eligibility criteria.

6. Contact Us

For any questions or assistance with returns, please contact us: